Hyatt Hotels Corporation is a globally recognised player in hospitality. We have a presence in almost 70 countries on six continents, with 60+ years of delivering distinctive experiences to guests, owners, and World of Hyatt members.

“Umbrella Training’s numerous offerings of apprenticeships and their flexible and tailored approach in delivering apprenticeships to our teams are of tremendous value to our organisation”

My name is Maria, I am a Reservations Supervisor at Park Plaza Hotels Europe.

The reason why I chose an apprenticeship is that I was working as a supervisor for over 2 years and I felt it was a good opportunity to step up.

I joined Shepherd Neame as Assistant Manager at The Samuel Pepys, St. Pauls, in March 2019. I had only been with the company for a couple of months when our District Manager approached me with the proposal of joining the Apprenticeship Scheme.

My superiors were the ones that suggested that I may benefit from taking on the apprenticeship. As they haven’t proved me wrong so far, I asked them to sign me up.

Working in Melia Hotels International as receptionist, the possibility to apply for an apprenticeship with Umbrella Training was opened.

After a few weeks, I found myself admitted in the Hospitality Supervisor program and very happy to start a new opportunity to grow and develop myself further.

My name is Nikoletta, 29 years old. I am from Hungary and living in London for almost 9 years. I am working at the Goring hotel as a Floor Supervisor for 4 years, and my background and experience is practised through the time in Housekeeping.

How did you find continuing your studies during lockdown with Umbrella Training?

Umbrella Training has been a support for me since I started the programme. Lots of knowledge and information was shared.