My name is Maria, I am a Reservations Supervisor at Park Plaza Hotels Europe.

The reason why I chose an apprenticeship is that I was working as a supervisor for over 2 years and I felt it was a good opportunity to step up.

Umbrella Training are delighted to announce that the kickstart scheme has been extended until March 2022.

We are here to help employers access funding whilst strategically building sustainable recruitment and bespoke training programmes for the hospitality industry that boost retention and staff engagement across England, Wales and Scotland.

After months of inactivity hospitality industry has opened its doors fully and we at Umbrella Training want to inject as much of positivity into your organisational recovery, development, and your people.

I joined Shepherd Neame as Assistant Manager at The Samuel Pepys, St. Pauls, in March 2019. I had only been with the company for a couple of months when our District Manager approached me with the proposal of joining the Apprenticeship Scheme.

My superiors were the ones that suggested that I may benefit from taking on the apprenticeship. As they haven’t proved me wrong so far, I asked them to sign me up.

Working in Melia Hotels International as receptionist, the possibility to apply for an apprenticeship with Umbrella Training was opened.

After a few weeks, I found myself admitted in the Hospitality Supervisor program and very happy to start a new opportunity to grow and develop myself further.

My name is Nikoletta, 29 years old. I am from Hungary and living in London for almost 9 years. I am working at the Goring hotel as a Floor Supervisor for 4 years, and my background and experience is practised through the time in Housekeeping.

How did you find continuing your studies during lockdown with Umbrella Training?

Umbrella Training has been a support for me since I started the programme. Lots of knowledge and information was shared.