Umbrella Training supporting 'Be the Best Version of You at Work'

We are pleased to announce our partnership with Successful Mums who are running the very popular 'Be the Best Version of You at Work" One Day Workshop.

Delivered by Jane Knight from Successful Mums, the training has helped over 5,000 individuals improve their confidence and 'softer skills' to engage with customers.

This interactive workshop is free for employees earning £8.77 per hour or less that work in a London Borough. If this applies to you or your team, you can join us for the fun, professional and popular workshop with a difference.

The engaging and motivational one day workshop will help you or your staff continue to develop their customer service skills, engage and impress customers and improve motivation within your organisation.

What they cover:

  • How to be the best version of you at work

  • Providing excellent customer service and people skills

  • What makes a motivated workforce

  • Ways to keep a positive mind-set and can-do attitude

  • Identifying the characteristics of good practice

  • Dealing with difficult customers and how not to take this personally

  • Personal and business branding for your organisation

The training also includes a 1 to 1 bespoke coaching session with Jane. You can follow and read feedback on the social media platforms, TwitterFacebookLinkedIn and Instagram plus visit the website.

This training is funded by ESF and delivered by Successful Mums.

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